“Our superintendents used to just pick up the phone and place an order. Now, everything is visible, centralized, and traceable across the company.”
Founded in 2008, Paradigm Building Contractors offers metal stud framing, gypsum wallboard installation/finishing, acoustical ceilings, insulation, and paint. They have completed hundreds of projects in western Washington, including commercial and multifamily residential structures of all levels.
A proudly family-run, women-led, and minority-owned business, Paradigm works on a wide range of interior and exterior services. With increasing demands in both project load and complexity, Paradigm requires streamlined processes, clear communication, and scalable systems. For Operations Manager, Nicola Galante, the challenge was bridging the gap between the field and office, especially when it came to material procurement.
“There wasn’t one process, there were many different processes that didn’t always work together."
Before adopting Field Materials AI, Paradigm’s procurement process was slow and lacked visibility. Material ordering, invoice management, and accounting lived in separate systems and often relied on spreadsheets, email threads, or verbal confirmation over the phone. Superintendents could quickly order what they needed, but office teams struggled to track those purchases, verify costs, or reconcile invoices in QuickBooks Desktop. Important information often got lost between departments.
This disjointed process led to inefficiencies and limited visibility. Project managers lacked real-time overview of what had been ordered, what had been delivered, and what was being invoiced. On fast-paced job sites, this created risks for budget overruns and project delays.
“Ordering happened on phones, invoicing in emails, payments in QuickBooks Desktop. The communication just didn’t connect.”
Paradigm centralized procurement with Field Materials AI, which seamlessly integrated with QuickBooks Desktop created a unified workflow between the field and the office. Field orders are now requested directly by superintendents with the Field Materials AI mobile app — and are instantly visible to office staff. Each step, from supplier confirmation to invoice matching, happens in the same platform used by both field and office teams.
With Field Materials AI, Nicola and his team now manage procurement with structure and control. Orders are tracked, verified, and matched in one system, eliminating silos and guesswork while ensuring full visibility and accountability.
“Now, we’re planning ahead. The order goes into the system, I can verify it, the supplier confirms it, and we match it to the invoice all in one place.”
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Field Materials AI helped Paradigm Building Contractors greatly reduce manual data entry and bridge the gap between the field and the office.
