Case Study:

How CTX heavy civil contractor brought automation to purchasing with FM procurement software for construction

Patricia Pierznik

We tried several software platforms and they were nowhere near close... Field Materials AI was a game changer from the first conversation we had.

Patricia Pierznik
Account Manager
CTX Infrastructure

Background

Based out of New Jersey, CTX Infrastructure LLC has over 45 years of experience in underground utilities, civil sitework, and heavy highway construction. Specializing in both government and private contracting, CTX handles complex infrastructure projects from gas distribution and electric vaults to sanitary sewers and reinforced box culverts. The company has built its reputation by tackling industry challenges like tight schedules and challenging site conditions. As project volume grew across their commercial, residential, and public sectors, so did the scale of their material procurement.

CTX was averaging over 500 invoices per month when they engaged with Field Materials AI, and the administrative team was struggling to keep up with demand.

We tried several software platforms and they were nowhere near close... Field Materials AI was a game changer from the first conversation we had.
Northwestern Mutual project by JCP ConstructionCTX project

The Challenge

Before Field Materials AI, the CTX field staff would call a dedicated phone line to request a purchase order (PO) when they needed to pick up materials or tools from vendors. Patricia had to always stop what she was doing, go to FOUNDATION Software, create a PO, and then let the employee who requested it know. Sometimes, field staff would go and pick up materials without a PO. It was very hard for Patricia to keep track of what the field crews were ordering until the vendor invoices came in or paper receipts were dropped in at the office by the foremen.

Invoices arrived to the CTX team via snail mail, requiring the team to print, manually sort, and physically file the paperwork. Every single invoice was manually entered into FOUNDATION.

When processing an invoice, Patricia had to manually select in FOUNDATION the vendor, the job, and the corresponding purchase order. She often needed to repeat the same steps for 40-50 invoices from the same vendor. With CTX processing over 500 invoices per month, this was a very laborious and time consuming task for Patricia.

All of a sudden the phone rings and I had to stop and answer it, losing my place and throwing me off my task. It was a constant interruption. Now my work day is a lot smoother. - Patricia

The Solution

Once CTX started using FM procurement software for construction, the impact on the company was quickly noticeable.

Patricia no longer needs to be on the phone to help create purchase orders.  Foremen and superintendents now use the FM mobile app to reserve POs specifying the job and cost codes without needing the help of the back office. The AI cost codes the POs, which helps eliminate the need to cost code invoices. Foremen also take photos of receipts that AI agents instantly itemize and cost code. Patricia describes the impact as a “game changer” that has completely freed up her time. Now, she instantly sees all orders placed by the field crews as well as all receipts for will call orders without needing to wait for paperwork. No more rogue spending surprises or hours on the phone each week.

Today Patricia is primarily focused on approving invoices. No more paperwork to handle. Vendor invoices are now emailed to a dedicated email inbox and FM automatically reads the invoices and matches them to the correct POs. Once Patricia approves the invoice, it is automatically exported to FOUNDATION. All of this takes a fraction of the time it used to.

Patricia shared her excitement of how closely the Field Materials team was listening to her needs and how quickly it took action. Any requests she had for other software companies were mostly ignored.

Baird Center project by JCP ConstructionCTX project
I’ve never seen a software company work with a request from a customer so quickly. Field Materials AI is exceptional! - Paricia

The Results

  • Huge time savings
    The automated matching of AP invoices with POs makes their processing and approving take a fraction of the time that it used to before Field Materials.
  • Field teams empowered with the mobile app
    Foremen can now create POs and capture receipts with the mobile app. No more time-consuming phone calls and interruptions for both the field and back office teams.
  • Best software experience
    The automation, ease of use, and seamless integration with FOUNDATION makes Field Materials AI the best software solution that CTX ever used.
Field Materials

FM procurement software for construction has overhauled how CTX manages its material procurement. The company empowered its field and back office teams to use AI to create POs and process AP invoices with a huge increase in efficiency.

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